how to use Trust Talk™

The most important use of the cards is to create the basis for meaningful conversation within teams on the subject of building a high trust atmosphere where members feel comfortable sharing their knowledge, opinions and concerns. The ultimate goal is to create an environment where team members feel their contribution is needed and makes a difference to the team’s success.

• Team Building - Use the cards as a basis of open dialogue within the team. You can use them in a series of meetings, reviewing one of the six dimensions at a time. Take each card and read the item. Use the conversation starters to talk about the item and review the suggested to-do’s and decide if the team wants to take any of the actions.

• Leadership Development - In a leadership development course, you can use the cards as a basis for a module on trust. Shuffle the cards and deal them into small groups for discussion. The small groups can discuss what they think the items mean and how they might build trust.

• Coaching - For individual coaching clients, you can use the cards as a basis for discussion about the level of trust within your client’s team. Read the item and ask the client how he/she thinks the item might enhance trust within the team.