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* * * VIRTUAL TEAM MANAGEMENT * * *
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Virtual Team Building: Best Practices of Virtual Teams
This class will focus on the interpersonal skills of virtual teams. The key challenges of Trust, Communication and Isolation will be addressed by sharing ideas of how successful virtual teams have dealt with these topics.
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Virtual Team Building: The Role of The Leader
High performing virtual teams require solid team leadership. Virtual team leadership often takes more time than same-site teams. This class delivers ideas of how to successfully manage the following topics within a virtual team: Purpose, Communication Process, Conflict, Task and Relationships.
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Virtual Team Building: How to Make 3 Cultural Differences Explicit
Cross cultural teams have to work harder to understand the different cultural norms that drive member behavior. Rather than avoiding them, high performing teams use the differences as a strategic advantage. This class introduces the concepts and a process on how to make the following differences explicit: Identity, Power Distance and Dealing with Uncertainty.
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Virtual Team Building: Effective Listening
Listening is the first competency needed for a virtual team. What is your personal listening profile? Appreciative, Empathetic, Discerning, Comprehensive, or Evaluative? What are the strengths of your style? Everybody has a natural style although we need all styles to function as a good listener. As pre-work to this class, you will fill out an online assessment of Inscape's Personal Listening Profile® and receive a comprehensive report to review before the class. During the interactive class, we'll address questions and strategies to increase your ability to become a more effective listener.
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* * * CREATING THE COLLABORATIVE WORKPLACE * * *
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Five Critical Tips for Building Trust at Work
Trust is a hot topic. Yet when you talk about trust you often find it is so abstract, no one seems to know what it is. This class defines Trust within the context of work. You will lean about the most common Trust Busters at work and deliver suggestions on how you can become a more trustworthy associate or leader.
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The Leader's Role: How to Engage Employees
Employee engagement is also a hot topic. But, what is it? If the research is correct, only 25% of your employees are actively engaged at work. The rest are hiding their ideas, or even themselves.
How can you as a leader create the environment that invites employees to bring their whole self to work? We start with the 3 questions Dr. William Kahn proposes that employees ask themselves when they make the decision to engage:
- How safe is it for me to engage?
- How meaningful is it for me to engage?
- How much energy do I have to engage?
We’ll provide specific tips on how to help employees and associates answer yes to engagement.
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The Five Most Common Unnamed elephants Roaming in Your Workplace
The coauthor of The Thin Book of® Naming Elephants will describe the 5 most common unnamed elephants and give some tips of what to do about them. The elephants are:
- The Normalization of Deviance,
- The Role of the System,
- The Normalization of Arrogance,
- The Smart-Talk Trap, and
- The Intent/Impact Gap.
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The Courage to Speak Up: How to Assess Risk and How to Say It.
Innovation in organizations takes courage. People need to be able to share their unique point of view with others in order to find the nuances that might lead to the next great idea. Often they have to point out that they see something others haven't seen. That can be especially scary if you are trying to tell a superior bad or awkward news. This class presents a model of how to assess the risk of speaking up and provides examples of how to say it respectfully.
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Constructive Group Conversations: How to Manage the Dynamics of Group Talk (2 Class Series)
Most knowledge work is done within groups at meetings. Managing the group dynamics of conversation is a skill that can greatly increase the effectiveness of meetings and decisions. A simple 5-step model on how to do this is presented in this 2 class series.
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Deciding How to Decide: Why Isn't Anyone Implementing That Decision I thought We Made!
Many groups think they have made a decision only to discover the decision being undone by neglect or subterfuge. You can increase not only the effectiveness of your decisions but the buy-in by making the decision making process explicit. This class will talk about the different ways to make decisions (e.g., consensus, vote, designated decision make
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Avoiding Groupthink: Who is Acting as our Mind Guard?
Groupthink happens when groups try to preserve harmony at the expense of surfacing new or contrary information and diverse opinions. Often one member of the group will take on the role of a mind guard; telling people to stop bringing up anything that doesn't fit the preferred ‘reality’ of the group. Groupthink is alive and well today and that’s unfortunate because when a team succumbs to groupthink, they make poor quality decisions.
The late Irving Janis wrote the classic book, Groupthink (Houghton Mifflin) in 1972 and revised it in 1982. The book is still fresh and relevant. We’ll explore the ideas Janis wrote about using current examples including defining the danger signs of groupthink and two specific techniques on how you can avoid it in your team.
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The Good Fight: Why Amiability is the Enemy of Innovation
Innovation depends on differences. Because conflict avoidance is so deeply embedded in our society we avoid anything that might be seen as a ‘fight.’ Yet the most successful organizations find innovation through vigorous dialogue and still walk out of the room feeling good. Examine your own assumptions around a ‘good fight.’ Examples of how to say it will give you ideas of how to change the tone of the conversation to one of respectful disagreement vs. defensive withdrawal.
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Teams: Working To Strengths Without Conflict
What is your strength as a team member? Are you a Creator who generates ideas? An Advancer who is great at communicating ideas? How about a Refiner who challenges the group to re-consider the ideas? Or the Executor who is key to getting the ideas implemented?
In this class you will:
- Learn the strengths of each of the 5 team roles
- Learn the “Z” process of team projects
- Learn how to determine which stage in a project aligns with the talents of each team role
- Learn how to use your natural role to your team’s advantage
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Listening: An Essential Skill for Teams
What is your personal listening profile? Appreciative, Empathetic, Discerning, Comprehensive, or Evaluative? Everybody has a natural style although we need all styles to function as a good listener, especially in a virtual team environment.
As pre-work to this class, you will fill out an online assessment of Inscape’s Personal Listening Profile and print out a comprehensive report to review before the class. During the interactive class, we’ll address questions and strategies to increase your ability to become a more effective listener.
In this class you will:
- Learn the strengths of each of the 5 natural styles
- Review the 4 common goals of conversation/communication
- Learn how to determine which goal aligns with which style
- Learn how to use your natural style to your team’s advantage
- Define your greatest challenge to listening
- Learn how to develop skill in the other listening approaches
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Discovering Your Strengths Through DiSC®: Improve Your Communication Skills & Impact Your Success!
One of the best ways of improving your personal effectiveness and leadership capabilities is by identifying your personal strengths and behavioral tendencies. Successful people understand themselves, how their behavior impacts others, and how to capitalize on their behavioral strengths. This class uses the DiSC® self-assessment as its' foundation. The primary goal of this DiSC® workshop is to help you understand your unique behavioral style and learn to work to your strengths.
An on-line DiSC® Workplace, by Inscape Publishing, will be sent to you prior to this class. You will be able to print out a comprehensive report for your use during class. The report is filled with insights, new ideas, and suggestions for ways to enhance your communication and interpersonal skills.
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* * * APPRECIATIVE INQUIRY * * *
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An Introduction to Appreciative Inquiry
Appreciative Inquiry is a change management approach that believes that in every system, something works well and it’s important to discover what that is and design more ways to do what works. This is in direct contrast to the usual approach of finding problems and fixing them. Taught by the author of the best selling Thin Book of® Appreciative Inquiry, this class provides you with the basics of the theory and answers any questions you have on how you can begin to use this exciting process.
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Applying Appreciative Inquiry to Your Performance/Career Management: What Excites You About Your Work?
Appreciative Inquiry is a change management approach that believes that in every system, something works well and it’s important to discover what that is and design more ways to do what works. This is in direct contrast to the usual approach of finding problems and fixing them. This class provides you with the basics of how to approach what you do appreciatively. If you are responsible for performance management, you will learn how to incorporate this approach into performance management conversations.
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Appreciative Team Building: Let's Look at What We Do Well For a Change!
In every team, something works well. Many times, teams focus on their shortcomings. Why not look at the team from the perspective of what it does well. Once you discover or re-discover what you do well, you can find ways to leverage your strengths. This class gives you questions to ask your team and tips on how to change to a more appreciative mindset.
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What is a Webinar?
Thin Book Publishing provides just-in-time learning for leaders on how organizations can be more successful. A Webinar is live, interactive training class conducted through the use of teleconferencing and the Internet. You will receive cutting edge information, practical tips, tools, strategies and techniques that can benefit your organization immediately. All of this over the telephone, from the convenience of your home or office with no travel time or expense!
Classes are designed to be one hour in length. Unlike many Webinar, ours are not ‘veneers’ for marketing our products. They have the same high quality content you already receive in our books and live workshops.
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How Does the Webinar Work?
Each Webinar is facilitated by one of our authors or associates. Our Webinar sessions are interactive, not just a ‘download’ of information. We prefer to answer your questions and hear your comments as we go through the material.
We offer public Webinar where anyone may register for a specific time and class. We also offer private Webinars, scheduled at your convenience for your participants.
Many of our classes can be delivered to an intact team as working sessions. This is especially helpful for virtual teams or those located in the field who rarely get to participate in live training. Or you can use the Webinar as a tool to extend your training resources by letting us provide the content and you handle the follow-up.
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What is the Cost?
Depends on the webinar. Contact is at info@thinbook.com or 888.316.9544 for more information.
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How Do I Get Started?
Contact is at info@thinbook.com or 888.316.9544 for more information.
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Refund Policy
There are no refunds or rescheduled dates for Webinars that you are unable to attend.
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