The Thin Book of Naming Elephants: How to Surface Undiscussables for Greater Organizational Success
By Sue Annis Hammond & Andrea B. Mayfield
There's an elephant in the room that everyone knows about but no one is acknowledging. The elephant is implicit and undiscussable and lurks in every organization. Everyone talks around the elephant and thinks that everyone else knows about the elephant. However, until the elephant's presence is made explicit, the level of dialogue and therefore the quality of decision-making is limited. Sound familiar?