Trust in the Workplace

Trust is essential to a high performing, engaged workplace. Yet, what is trust? How do you create the right environment to build trust? We have extraordinary resources to help you.

  • First is the best selling Thin Book of Trust by Charles Feltman. This book will give you enough clear and concrete language to understand and address issues of trust at work and includes some sample scripts. You will learn how to build and maintain strong trusting relationships with others.

  • Second, we have The Five Behaviors of a Cohesive Team Profile that measures where the team is on trust. The team can then work to create more trust and remeasure later with the Five Behavior Progress report.


Building Trust At Work


By Charles Feltman

The Thin Book of® Trust is a small book about a very important subject. The goal is to give you enough clear and concrete language to understand and address issues of trust at work.



The Thin Book Trust at Work Cards, is a 20-pack of the pull-out card in The Thin Book of® Trust. This card is a handy reminder of the 4 distinctions of Trust that author Charles Feltman makes. It is very useful in stimulating a conversation about Trust. If your training budget doesn't allow for a purchase of the Trust book for everyone, give everyone this card instead.

Five Behaviors Profile

Five Behaviors Profile


The Five Behaviors of a Cohesive Team™ Profile, which provides both individual and team feedback, is grounded in the model described in The Five Dysfunctions of a Team, the internationally best-selling leadership fable by Patrick Lencioni.


TrustTalk™ is a powerful tool for conducting a developmental dialogue about what a team needs to do to enhance and develop trust and collaboration.

"The Five Behaviors of a Cohesive Team" is a trademark of John Wiley & Sons, Inc.